Privacy Policy

This Privacy Policy describes how we collect, use, and protect your personal information when you use our country cottage rental website. We are committed to protecting your privacy and ensuring transparency in our data handling practices in accordance with applicable privacy laws including GDPR.

Information We Collect

We collect various types of information to provide and improve our cottage rental services:

• Personal Information: Name, email address, phone number, postal address, and payment information when making reservations
• Booking Information: Rental dates, property preferences, guest numbers, and special requests
• Technical Data: IP address, browser type, device information, and website usage patterns
• Communication Records: Messages, reviews, and correspondence with our support team
• Location Data: Geographic information to show nearby properties and improve service delivery

How We Use Your Information

Your personal data is processed for the following legitimate purposes:

• Processing and managing cottage rental reservations and bookings
• Providing customer support and responding to inquiries
• Sending booking confirmations, updates, and important service notifications
• Improving our website functionality and user experience
• Conducting market research and analyzing usage patterns
• Preventing fraud and ensuring platform security
• Complying with legal obligations and resolving disputes

Your Privacy Rights

Under applicable privacy laws, including GDPR, you have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data we hold
• Right to Rectification: Correct inaccurate or incomplete personal information
• Right to Erasure: Request deletion of your personal data under certain circumstances
• Right to Restrict Processing: Limit how we use your personal data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Oppose processing of your personal data for specific purposes
• Right to Withdraw Consent: Revoke consent for data processing at any time

Data Protection and Security

We implement comprehensive security measures to protect your personal information:

• SSL encryption for all data transmissions and secure payment processing
• Regular security audits and vulnerability assessments
• Access controls and employee training on data protection practices
• Secure data storage with backup and recovery procedures
• Incident response procedures for potential data breaches

Data Sharing and Third Parties

We may share your information with trusted third parties only when necessary for service delivery, including payment processors, property owners, and service providers. We ensure all third parties maintain appropriate data protection standards and use your information solely for specified purposes.

Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. Booking information is typically retained for seven years for legal and tax purposes, while marketing data is kept until you withdraw consent.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance user experience, analyze website traffic, and provide personalized content. You can manage cookie preferences through your browser settings, though this may affect website functionality.

International Transfers

If we transfer your data internationally, we ensure appropriate safeguards are in place, including adequacy decisions or standard contractual clauses approved by relevant authorities.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify users of significant changes through website announcements or direct communication.